Shipping & Delivery

Troy's Toys ships most orders via USPS Priority Mail, FedEx Smart Post, FedEx Home Delivery or FedEx Ground.  We use the most affordable means to ship your order.  Most orders in the USA lower 48 States ship for $9.95.  Shipping cost for larger orders is based on the weight of the package. 

Shipping cost for orders to Alaska, Hawaii and Puerto Rico are actual shipping cost.  Orders will be charged $9.95 at checkout and the shipping cost balance due will be charged at the time of shipping.

Shipping cost for International Orders is per actual shipping cost and based on the weight and value of the order.  Orders will be charged $9.95 at checkout and the balance of the shipping cost due will be charged at the time of shipping.  All taxes and duties are the responsibility of the customer.

Terms & Conditions

All items listed on this site are on a first come, first serve basis.  Items are considered sold at the time of actual checkout.  Placing an item on your wish list or in your shopping cart does not guarantee you that item until you have completed the order.

We do our best to maintain our site so that all items listed are actually in stock.  If you have ordered an item that is not in stock, we will remove that charge for that item or contact you to see if you would like to substitute an item of like value.

Troy's Toys ships most orders via USPS Priority Mail, FedEx Smart Post, FedEx Home Delivery or FedEx Ground.  We will use the most affordable means to ship your order.

All orders are in US Funds only.  Payment methods on this website are Visa, MasterCard and Discover. 

We inspect all items to the best of our ability before shipping to make sure you are getting quality products that are not damaged.  We pack them well to help make sure you receive them in good shape.  If the event you need to make a claim, the claim must be made within 5 days of the time you receive the item.  All claims must be approved by Troy's Toys.  We do not returns without authorization.  All returns must be in the un-damaged packaging.

All shipping charges are non-refundable.  All taxes and duties are the responsibility of the customer.

Orders shipping to addresses in Kansas are subject to sales tax.

Troys Toys & Collectibles Contact Information

11916 W. 119th Street Overland Park, KS 66213 United States

Phone: 913-327-5530

E-mail: troy@troystoysinc.com


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